TOBIAS SOLEM

Bridging the gap between "Code" and "Comms." Senior Community Strategist with a unique background as a Licensed Teacher and Systems Designer. I specialize in translating complex player sentiment into actionable production data using C#/SQL literacy. Expert in managing high-friction, hardcore ecosystems (Escape from Tarkov, Exoborne) and building sustainable digital societies through pedagogical psychology. Proven track record of scaling communities to 8M+ players and managing massive Discord servers (300k+ members).

SHARKMOB | Malmö, Sweden

Senior Community Developer | Feb 2024 – Present

(Previously: Community Developer, June 2022 – Feb 2024)

Driving community strategy for the open-world extraction shooter Exoborne and the battle royale Bloodhunt. Acting as the primary link between player sentiment and game engineering.

• Tech-Driven Communications: Utilized proficiency in code structures to write accurate patch notes and technical briefs, ensuring zero friction between engineering reality and player perception.
• Strategic Production Integration: Collaborated directly with production teams to integrate player feedback into the development pipeline using data-informed strategies.
• ARG & Narrative Design: Designed and executed complex community-driven puzzles for the Exoborne ARG, managing remote teams to build engagement before launch.
• Platform Growth & Scale: Managed diverse platforms including Steam (8M+ downloads) and Discord (170K+ members), ensuring consistent voice and sentiment tracking.
• Ecosystem Management: Applied pedagogical principles to conflict resolution and onboarding for the Ambassador Program.

BATTLESTATE GAMES | Remote / International

Senior Community Manager (Escape from Tarkov) | Jan 2022 – June 2022

(Previously: Coordinator of Emissaries & Community Manager, 2020–2022)

Key figure in managing the hardcore community for the realistic FPS/RPG Escape from Tarkov, known for its demanding player base.

• Crisis & Sentiment Translation: Acted as the "translation layer" between developers and the player base, delivering weekly regional reports and sentiment analysis during high-pressure periods.
• Massive Scale Management: Coordinated a global team of 60+ Emissaries and supported one of the world's largest Discord communities with over 300,000 members.
• Event Ops: Organized community contests, events, and managed customer/tech support on international platforms.

My background in education provides the soft skills necessary to manage toxic behavior and build healthy community cultures.

• MESHUGGAH (1997–2002): Community Manager ("Docile Servant Dog"). Managed the official website/forum and handled fan relations during the band's rise to global fame. Produced multimedia for albums (Nothing, Raretrax).
• ENQUILON DESIGN (2001–2005): CEO/Founder. Ran a multimedia agency producing web sites and flash commercials.
• EGOSOFT (2002–2003): QA & Translator for X2: The Threat.

• Master's Degree: Sociology & Social Psychology – Örebro University (2004–2009)
• BA: Digital Media Design – Örebro University (2004–2009)
• Military Service: Staff Command / Stabsbefäl – Bodens Artilleriregemente A8 (1998–1999). Leadership under pressure.